Your guide to safe crypto trading

At Bitvavo, we are dedicated to providing you with a secure trading environment. Read on to learn more about the safety measures we have in place, as well as the steps you can take to enhance your account's security.

Our commitment to your security

Fireblocks and Ledger Enterprise integration: Bitvavo is implementing Fireblocks and Ledger Enterprise to enhance the security of digital assets. Both platforms are dedicated to safeguarding cryptocurrencies and providing organizations with highly secure crypto wallets. They are available for several coins already and we are continuously adding more.

Bitvavo Account Guarantee: If your Bitvavo account is breached and funds are misused despite our security measures, you could be eligible for reimbursement of up to €100,000.

Industry-leading security: We utilize bank-grade vaults, cold wallets, and follow strict security protocols. Learn all about our security measures.

Your role in account security

Enable 2-Factor Authentication (2FA): Enhance your account's security by enabling 2FA. This ensures that only you can access your Bitvavo account. Not sure how to add this security layer? Here you can find detailed instructions on enabling it.

Turn on the Crypto Withdrawals Lock: If you are planning to hold and not withdraw crypto assets, you can add another layer of protection by enabling the Crypto Withdrawals Lock. This can prevent unauthorized crypto withdrawals from your account.

Activate the anti-phishing code: To avoid scams and phishing, activate the anti-phishing code in your account settings. Please also remember that Bitvavo never reaches out via WhatsApp, Facebook, or Telegram. We dedicated an extra article to the topic, so you can learn more about how to recognize scams.

You can update your safety measures in your account settings. Your account's safety is a shared responsibility and, by working together, we can create a secure trading environment.

If you have any questions, please reach out to our support team.