Pricing Policy

At Bitvavo, we are committed to transparency, fairness, and clarity in our pricing. This summary outlines how we calculate fees, what users can expect in terms of costs, and how we establish staking and lending rewards. For full details, visit our website or review the full Pricing Policy.

Trading Fees

• Percentage-based: Fees are calculated as a percentage of the traded volume.

• Fee levels depend on:

  • Asset type and market (e.g. BTC/EUR or BTC/USDC)

  • Whether the user is a maker (adds liquidity or provides quotes) or taker (removes liquidity or requests quotes)

  • User’s 30-day trading volume

• Market maker arrangements: Certain liquidity providers may receive tailored terms to maintain a healthy and liquid trading environment.

Deposit and Withdrawal Fees

• Fiat deposits/withdrawals: Fees vary by payment method and may be fixed or percentage-based.

• Crypto-asset withdrawals: Fees reflect blockchain network costs and may include a premium for added security and volatility management.

Staking Rewards

Bitvavo offers both flexible and fixed-term staking options. Users receive a guaranteed annual percentage yield as displayed (APY), even though underlying protocol rewards may fluctuate.

Staking Yield

The staking yield shown on our website and/or in the app is exactly what the User will earn, even when actual protocol rewards decrease or are not being collected (i.e. during bonding/unbonding periods). There are no hidden fees.

Due to the preassigned yield model, assigning a fixed commission is not possible — protocol yields are variable and Bitvavo’s share is not known upfront.

As a result, Bitvavo’s commission varies depending on the actual protocol yield, ranging from 10-40% for fixed staking and 50-80% for flexible staking. While Bitvavo’s share depends on the protocol yield at a given moment, the yield for the user always stays the same as what was displayed to them on the Bitvavo app or website.

Bitvavo considers the following when setting staking APYs:

• Expected blockchain protocol rewards

• Yield volatility over time

• Validator commissions and slashing insurance (3-10% of yield depending on validator)

• Operational and custody costs

• Protocol lock-up periods and liquidity requirements

• Liquidity buffer (for flexible staking)

• Total user assets staked

Staking Options:

• Flexible Staking: Lower rewards with access to assets at all times. Users can trade or withdraw the assets, while Bitvavo absorbs liquidity risks.

• Fixed-Term Staking: Users lock assets for a fixed period and earn higher rewards, closer to on-chain protocol rates.

Lending Rewards

Bitvavo users may earn passive income through our Lending Service by opting in to lend their assets to institutional market makers.

Key aspects:

• No entry or exit fees

• Guaranteed APYs shown at time of opt-in

• Rewards are paid even if the asset is not actively lent out

• Borrowers post collateral to cover default. If insufficient, Bitvavo Custody BV has a buffer to absorb default risk. Lending involves risks as referred to in the Risk Disclosure.

• Rates are reviewed monthly based on the actual amount loaned out and the trading fees generated from those loans

Transparency and Updates

• All fees and rates are published on bitvavo.com/fees

• Users are informed of changes (unless more favorable)

• No hidden costs or spreads beyond those published

We strive to ensure our pricing is competitive, clear, and always in your interest. If you have any questions, feel free to contact our Support Team at [email protected].