6 essential tips for securing your assets on Bitvavo

Are you wondering how to keep your assets safe? We follow best practices to secure your funds, but you can take a few additional steps to protect funds on your account even more.

1. Enable two-factor authentication

The first step to securing your Bitvavo account is to enable two-factor authentication (2FA). This feature adds an extra layer of security to your account by requiring a unique code generated by an authentication app. It makes it difficult for hackers to gain unauthorized access. We also advise you that, if you use any authentication app, do not sync the codes with your personal account. Instead, keep them locally on your device.

2. Use a strong password

Creating a strong password is essential to keeping your Bitvavo account secure. Avoid using common words, phrases, or personal information that can be easily guessed. Instead, use a combination of uppercase and lowercase letters, numbers, and special characters.

3. Keep your account information private

Never share your Bitvavo account details with anyone, including your password, security questions, and API keys. Also, be aware of phishing scams and fake emails that may try to steal your personal information. Bitvavo will never ask for your account information via email or phone call.

4. Secure your email account

Ensure that your email account linked to Bitvavo is well-secured by enabling two-factor authentication and regularly checking for account leaks on haveibeenpwned.com. You can also consider using a separate email address for Bitvavo.

5. Use the anti-phishing code

If you enable the anti-phishing code, it will be included in all automatically generated emails sent by Bitvavo. With this code, you're able to check if the email truly originates from Bitvavo. You can change your anti-phishing code by following the instructions here.

6. Stay informed

Stay updated by following our official social media accounts and blog. This will help you stay informed about any security concerns or updates on the platform, allowing you to take necessary actions to keep your funds secure.

If you need help, please reach out to our support team via [email protected].